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House Rules

  • Respectful Behavior: We have zero tolerance for disrespectful, rude, abusive, or inappropriate behavior. All guests must treat our team members and fellow guests with courtesy and respect, ensuring a comfortable atmosphere for everyone.

  • Inclusivity: We welcome travelers from all backgrounds. Discrimination and prejudice will not be tolerated.

  • Co-Living: Since you'll be sharing property facilities and potentially a pod section with other guests, please ensure their quiet enjoyment by avoiding:

    • Harassment or behavior that makes others feel uncomfortable or unsafe.

    • Aggressive behavior, verbal abuse, or intimidation.

    • Excessive noise, including loud conversations or music.

    • Excessive alcohol consumption and illegal substance use.

    • Anti-social or disruptive behavior.

    • Poor personal hygiene that may offend others.

    • Filming or photographing anyone on Pod Inn premises without their consent.

    • Allowing unauthorized individuals or animals to access Pod areas.

 

  • Pet Policy: We regret to inform you that we are unable to accommodate pets, including certified guide dogs, on the premises. We understand the importance of service animals, but due to the unique layout and limited space of our capsules, we are unable to make exceptions.

 

While we love animals, our priority is to ensure the comfort and safety of all our guests. The design of our sleeping capsules may not provide adequate space or facilities to accommodate pets in a manner that meets their needs. Additionally, some guests may have allergies or phobias related to animals, and we strive to maintain a welcoming environment for everyone.

 

We appreciate your understanding in this matter. If you require assistance in finding pet-friendly accommodation options nearby, please don't hesitate to ask our staff, and we will be happy to assist you.

  • Illegal Activities: Engaging in unlawful activities on our premises is strictly prohibited, and we may involve the police and our security team if necessary. This includes:

    • Violating public health orders.

    • Willful damage to Pod Inn property or others' belongings.

    • Theft of personal items, including labeled food in guest kitchens.

    • Smoking or vaping in non-smoking areas.

    • Tampering with fire protection measures.

  • Property Guidelines: To ensure the smooth operation of our property, please adhere to the following guidelines:

    • Present valid photo identification during check-in.

    • Permit us to take a photo of you for your profile.

    • Follow checkout times.

    • Accept responsibility for compensating Pod Inn for any damages or costs resulting from your actions, including fire alarm activation.

    • Make advance payments for accommodation.

    • Take reasonable care of your own health and safety and avoid actions that jeopardize others' well-being.

    • Understand that we cannot accommodate individuals whose care places an unreasonable burden on staff or other guests.

  • Compliance with Staff Instructions: Our property team members may issue additional instructions as needed. All guests are expected to comply with reasonable requests. Aggressive or threatening behavior towards our team will not be tolerated.

 

  • Keycard Responsibility:

All guests are expected to always keep their own keycards with them. In the event that a guest accidentally locks their keycard inside their locker or Pod, our staff and security team are available to assist guests in retrieving their cards at no additional charge during the specified assistance times.

If a guest loses their card and requires a replacement, please have your bank card ready, as we will reissue a new card and charge a $25 replacement fee.

Please note the following assistance times:

From November to May:

  • Pod Inn Staff on call from 8:00 am to 10:00 pm.

  • Security Team Patrol times are at 12:00 am (midnight), 2:30 pm, and 5:00 am.

From June to October:

  • Pod Inn Staff on call from 8:00 am to 10:00 pm.

  • Security Team Patrol times are at 1:00 am and 4:00 am.

Please be aware of these assistance times, and remember to take care to keep your keycard with you during your stay.

 

Valuables Responsibility:

All guests are responsible for keeping their valuables with them at all times. Pod Inn will not be held responsible for any personal possessions that are lost, stolen, or misplaced within the property. We strongly recommend using the provided lockers or secure storage options for your valuable items.

Pod Occupancy:

To ensure a comfortable and safe stay for all guests, please note the following occupancy guidelines:

  • Single pods: Only one guest is allowed in each single pod.

  • Double pods: Two guests are allowed in each double pod.

Consequences of Violation:

In the event of a guest violating these House Rules, the following actions will be taken by the Pod Inn security team:

  • The security team may request the guest to leave the premises immediately.

  • Refusal of entry to Pod Inn properties.

  • The booking will be canceled immediately, and all associated fees will be non-refundable.

These measures will be enforced to maintain the safety, comfort, and well-being of all guests at Pod Inn.

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